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Na Young Lee
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Hey big spender! A golden (color) atmospheric effect on tipping behavior
NY Lee, SM Noble, D Biswas
Journal of the Academy of Marketing Science 46 (2), 317-337, 2018
882018
Co-producing with consumers: how varying levels of control and co-production impact affect
J Stevens, CL Esmark, SM Noble, NY Lee
Marketing Letters 28, 171-187, 2017
242017
So distant, yet useful: The impact of distal stories on customers’ service expectations
NY Lee, SM Noble, AR Zablah
Journal of Business Research 113, 230-242, 2020
122020
Feeling Anxious: The Dark Side of Checkout Charity Solicitations
A Hepworth, NY Lee, A Zablah
Journal of Business Research 136, 330-342, 2021
72021
“Give me one but not the other”: the substitution effects of supervisor’s organizational status and salesperson internal networking on performance growth trajectories
NY Lee, R Dugan, M Rouziou, A Anwar
Journal of Personal Selling & Sales Management 41 (1), 28-38, 2020
52020
Exploring antecedents and outcomes of salesperson change agility: a social exchange theory perspective
A Kalra, NY Lee, R Dugan
Journal of Marketing Theory and Practice, 1-21, 2023
42023
Selling on Value: Using the Purposeful Choreography as the Basis of an Innovative Sales Role Play
R Dugan, NY Lee
Marketing Education Review 33 (2), 136-141, 2023
22023
A meta-analytic investigation of the organizational identification – job performance relationship in the frontlines
NY Lee, AR Zablah, SM Noble
Journal of Retailing, 2023
12023
Managing Customers and Motivating Employees for Success in the Frontlines
NY Lee
2018
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