| The impact of cognitive and other factors on the perceived usefulness of OLAP M Hart, G Porter Journal of Computer Information Systems 45 (1), 47-56, 2004 | 123 | 2004 |
| The linear regression model: Lp norm estimation and the choice of p AH Money, JF Affleck-Graves, ML Hart, GDI Barr Communications in Statistics-Simulation and Computation 11 (1), 89-109, 1982 | 93 | 1982 |
| Benefits, Justification and Implementation Planning of Real‑Time Business Intelligence Systems K Dobrev, M Hart Electronic Journal of Information Systems Evaluation 18 (2), pp105‑119-pp105‑119, 2015 | 41 | 2015 |
| Factors influencing pervasiveness of organisational business intelligence M Bijker, M Hart Proceedings of the BUSTECH, 21-26, 2013 | 38 | 2013 |
| Contact centre performance: In pursuit of first call resolution S Langley, E Fjalestad, B Fichtner, M Hart Management Dynamics: Journal of the Southern African Institute for …, 2006 | 34 | 2006 |
| Customer relationship management: Are software applications aligned with business objectives? ML Hart South African Journal of Business Management 37 (2), 17-32, 2006 | 33 | 2006 |
| Updating business intelligence and analytics maturity models for new developments L Muller, M Hart Decision Support Systems VI-Addressing Sustainability and Societal …, 2016 | 32 | 2016 |
| Inclination of scholars to major in information systems or computer science: reviewed article L Seymour, M Hart, P Haralambous, T Natha, CW Weng South African Computer Journal 2005 (35), 97-106, 2005 | 29 | 2005 |
| Introducing students to business intelligence: acceptance and perceptions of OLAP software M Hart, F Esat, M Rocha, Z Khatieb Informing Science: International Journal of an Emerging Transdiscipline 4 (1 …, 2007 | 28 | 2007 |
| On Wilk's multivariate generalization of the correlation ratio ML Hart, AH Money Biometrika 63 (1), 59-67, 1976 | 15 | 1976 |
| Do online buying behaviour and attitudes to web personalization vary by age group? M Hart Proceedings of the 2008 annual research conference of the South African …, 2008 | 12 | 2008 |
| Systems for supporting marketing decisions F Burstein, C W Holsapple, M Hart Handbook on Decision Support Systems 2: Variations, 395-417, 2008 | 11 | 2008 |
| Progress of organisational data mining in South Africa M Hart South African Computer Journal 2006 (36), 4-15, 2006 | 11 | 2006 |
| On the influence of facilitating conditions on DSS usage M Hart, V Henriques Preface of the Editors 135, 2006 | 11 | 2006 |
| The information technology model curriculum M Hart Journal of Information Technology Education 5, 337-342, 2006 | 9 | 2006 |
| Issues affecting the adoption of data mining in South Africa ML Hart, K Davies, EJ Barker-Goldie, A Theron South African Computer Journal 2002 (29), 41-48, 2002 | 9 | 2002 |
| Interrogating the impact of ICT infrastructure expansion in Francophone West Africa 1993-2005: a critical theory study using archival data and non-parametric research methods FA Bollou | 8 | 2010 |
| Balancing agent performance and customer service in contact centres ML Hart, YHA Chiang, M Tupochere Journal of Contemporary Management 6 (1), 151-169, 2009 | 8 | 2009 |
| Transforming South African libraries through leadership education: A programme evaluation GC Hart, M Hart Libri 64 (4), 381-395, 2014 | 7 | 2014 |
| Business intelligence projects in second year information systems courses M Hart Proceedings of the 2009 Annual Conference of the Southern African Computer …, 2009 | 7 | 2009 |
