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Edward C Malthouse
Edward C Malthouse
Northwestern University: integrated marketing communications, industrial engineering and mgmt sci
Verified email at northwestern.edu
Title
Cited by
Cited by
Year
The impact of new media on customer relationships
T Hennig-Thurau, EC Malthouse, C Friege, S Gensler, L Lobschat, ...
Journal of service research 13 (3), 311-330, 2010
25002010
An experimental study of the relationship between online engagement and advertising effectiveness
BJ Calder, EC Malthouse, U Schaedel
Journal of interactive marketing 23 (4), 321-331, 2009
15422009
Managing customer relationships in the social media era: Introducing the social CRM house
EC Malthouse, M Haenlein, B Skiera, E Wege, M Zhang
Journal of interactive marketing 27 (4), 270-280, 2013
12932013
On the go: How mobile shopping affects customer purchase behavior
RJH Wang, EC Malthouse, L Krishnamurthi
Journal of retailing 91 (2), 217-234, 2015
8262015
Media consumption across platforms: Identifying user-defined repertoires
H Taneja, JG Webster, EC Malthouse, TB Ksiazek
New media & society 14 (6), 951-968, 2012
4502012
Engagement with online media
R Davis Mersey, EC Malthouse, BJ Calder
Journal of Media Business Studies 7 (2), 39-56, 2010
4502010
The customer engagement ecosystem
E Maslowska, EC Malthouse, T Collinger
Journal of Marketing Management 32 (5-6), 469-501, 2016
3822016
The effects of adopting and using a brand's mobile application on customers’ subsequent purchase behavior
SJ Kim, RJH Wang, EC Malthouse
Journal of Interactive Marketing 31 (1), 28-41, 2015
3702015
Can we predict customer lifetime value?
EC Malthouse, RC Blattberg
Journal of Interactive Marketing 19 (1), 2-16, 2005
3702005
News-seekers and avoiders: Exploring patterns of total news consumption across media and the relationship to civic participation
TB Ksiazek, EC Malthouse, JG Webster
Journal of broadcasting & electronic media 54 (4), 551-568, 2010
3552010
Media engagement and advertising effectiveness
BJ Calder, EC Malthouse
Kellogg on advertising & media: the Kellogg School of Management, 1-36, 2012
337*2012
Big data and consumer behavior: Imminent opportunities
CF Hofacker, EC Malthouse, F Sultan
Journal of Consumer Marketing 33 (2), 89-97, 2016
2992016
Value fusion: The blending of consumer and firm value in the distinct context of mobile technologies and social media
B Larivičre, H Joosten, EC Malthouse, M Van Birgelen, P Aksoy, WH Kunz, ...
Journal of Service Management 24 (3), 268-293, 2013
2962013
Evidence that user-generated content that produces engagement increases purchase behaviours
EC Malthouse, BJ Calder, SJ Kim, M Vandenbosch
Journal of Marketing Management 32 (5-6), 427-444, 2016
2702016
B2B content marketing for professional services: In-person versus digital contacts
WL Wang, EC Malthouse, B Calder, E Uzunoglu
Industrial marketing management 81, 160-168, 2019
2622019
How to capture consumer experiences: A context-specific approach to measuring engagement
BJ Calder, MS Isaac, EC Malthouse
Journal of Advertising Research 56 (1), 39-52, 2016
2622016
CRM in data-rich multichannel retailing environments: a review and future research directions
PC Verhoef, R Venkatesan, L McAlister, EC Malthouse, M Krafft, ...
Journal of interactive marketing 24 (2), 121-137, 2010
2382010
Customer lifetime value: Empirical generalizations and some conceptual questions
RC Blattberg, EC Malthouse, SA Neslin
Journal of Interactive Marketing 23 (2), 157-168, 2009
2342009
Nonlinear partial least squares
EC Malthouse, AC Tamhane, RSH Mah
Computers & Chemical Engineering 21 (8), 875-890, 1997
2121997
Do customer reviews drive purchase decisions? The moderating roles of review exposure and price
E Maslowska, EC Malthouse, V Viswanathan
Decision Support Systems 98, 1-9, 2017
1992017
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