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Stefan Lagrosen
Stefan Lagrosen
Professor of Marketing and Management, Linnaeus University, Sweden
Verified email at lnu.se - Homepage
Title
Cited by
Cited by
Year
Examination of the dimensions of quality in higher education
S Lagrosen, R Seyyed‐Hashemi, M Leitner
Quality assurance in education 12 (2), 61-69, 2004
5742004
Customer involvement in new product development: A relationship marketing perspective
S Lagrosen
European Journal of Innovation Management 8 (4), 424-436, 2005
3812005
The effects of quality management–a survey of Swedish quality professionals
Y Lagrosen, S Lagrosen
International Journal of Operations & Production Management, 2005
2352005
Effects of the internet on the marketing communication of service companies
S Lagrosen
Journal of services marketing 19 (2), 63-69, 2005
2112005
Exploring the impact of culture on quality management
S Lagrosen
International Journal of Quality & Reliability Management, 2003
2022003
Exploring service quality in the health and fitness industry
S Lagrosen, Y Lagrosen
Managing Service Quality: An International Journal 17 (1), 41-53, 2007
1652007
Strengthening the weakest link of TQM–from customer focus to customer understanding
S Lagrosen
The TQM Magazine 13 (5), 348-354, 2001
1482001
Quality management in Europe: a cultural perspective
S Lagrosen
The TQM Magazine 14 (5), 275-283, 2002
1112002
Management of service quality–differences in values, practices and outcomes
S Lagrosen, Y Lagrosen
Managing Service Quality: An International Journal 13 (5), 370-381, 2003
1002003
Social media marketing in the wellness industry
S Olof Lagrosen, K Grundén
The TQM Journal 26 (3), 253-260, 2014
842014
Quality configurations: a contingency approach to quality management
S Lagrosen, Y Lagrosen
International Journal of Quality & Reliability Management, 2003
832003
Online service marketing and delivery: the case of Swedish museums
S Lagrosen
Information Technology & People 16 (2), 132-156, 2003
642003
Quality management and health: a double connection
Y Lagrosen, I Bäckström, S Lagrosen
International Journal of Quality & Reliability Management, 2007
632007
A seminal framework of marketing schools: revisited and updated
S Lagrosen, G Svensson
Journal of Management History 12 (4), 369-384, 2006
482006
Born with quality: TQM in a maternity clinic
S Lagrosen
International Journal of Public Sector Management 13 (5), 467-475, 2000
482000
Investigating social media marketing in the hospitality industry: Facebook and European hotels
R Minazzi, S Lagrosen
Information and Communication Technologies in Tourism 2014: Proceedings of …, 2013
472013
Quality management in global firms
S Lagrosen
The TQM Magazine 16 (6), 396-402, 2004
452004
Trust and quality management: Perspectives from marketing and organisational learning
S Lagrosen, Y Lagrosen
Total Quality Management & Business Excellence 23 (1), 13-26, 2012
432012
The relationship between quality management and health–exploring the underlying dimensions
Y Lagrosen, I Backstrom, S Lagrosen
International Journal of Productivity and Quality Management 5 (2), 109-123, 2010
422010
Quality management and environment: exploring the connections
S Lagrosen
International Journal of Quality & Reliability Management, 2007
422007
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