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A threat of customer incivility and job stress to hotel employee retention: do supervisor and co-worker supports reduce turnover rates?
H Chung, W Quan, B Koo, A Ariza-Montes, A Vega-Muñoz, G Giorgi, ...
International Journal of Environmental Research and Public Health 18 (12), 6616, 2021
Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants
W Quan, A Al-Ansi, H Han
International Journal of Hospitality Management 94, 102851, 2021
A theoretical framework development for hotel employee turnover: Linking trust in supports, emotional exhaustion, depersonalization, and reduced personal accomplishment at …
H Han, W Quan, A Al-Ansi, H Chung, AH Ngah, A Ariza-Montes, ...
Sustainability 12 (19), 8065, 2020
Central bank digital currency as a payment method for tourists: application of the theory of planned behavior to digital Yuan/Won/Dollar choice
A Radic, W Quan, B Koo, BL Chua, JJ Kim, H Han
Journal of Travel & Tourism Marketing 39 (2), 152-172, 2022
Eco-design of airport buildings and customer responses and behaviors: Uncovering the role of biospheric value, reputation, and subjective well-being
H Han, W Quan, LH Lho, J Yu
Sustainability 12 (23), 10059, 2020
You can't hold the tide with a broom: Cryptocurrency payments and tourism in South Korea and China
A Radic, W Quan, A Ariza-Montes, JS Lee, H Han
Tourism Management Perspectives 43, 101000, 2022
Performance of retail stores at airports and their role in boosting traveler satisfaction and willingness to repurchase
H Han, W Quan, E Gil-Cordero, JP Cabrera-Sánchez, J Yu
Sustainability 13 (2), 590, 2021
Mobile, traditional, and cryptocurrency payments influence consumer trust, attitude, and destination choice: Chinese versus Koreans
W Quan, H Moon, SS Kim, H Han
International Journal of Hospitality Management 108, 103363, 2023
The sharing economy in the hospitality sector: The role of social interaction, social presence, and reciprocity in eliciting satisfaction and continuance behavior
LH Lho, W Quan, J Yu, H Han
Humanities and Social Sciences Communications 9 (1), 1-12, 2022
Understanding the behavioral intention to use urban air autonomous vehicles
A Ariza-Montes, W Quan, A Radic, B Koo, JJ Kim, BL Chua, H Han
Technological Forecasting and Social Change 191, 122483, 2023
Are you ready for robot services? Exploring robot-service adoption behaviors of hotel-goers
I Jung, W Quan, J Yu, H Han
International Journal of Hospitality Management 109, 103404, 2023
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