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Niki Glaveli
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Bank service quality: evidence from five Balkan countries
N Glaveli, E Petridou, C Liassides, C Spathis
Managing Service Quality: An International Journal 16 (4), 380-394, 2006
2142006
Managing service quality in banks: customers’ gender effects
C Spathis, E Petridou, N Glaveli
Managing Service Quality: An International Journal 14 (1), 90-102, 2004
1822004
Rural women entrepreneurship within co‐operatives: training support
E Petridou, N Glaveli
Gender in management: an international journal 23 (4), 262-277, 2008
1572008
Quality in NHS hospitals: no one knows better than patients
E Karassavidou, N Glaveli, CT Papadopoulos
Measuring Business Excellence 13 (1), 34-46, 2009
1522009
Exploring a possible route through which training affects organizational performance: the case of a Greek bank
N Glaveli, E Karassavidou
The International Journal of Human Resource Management 22 (14), 2892-2923, 2011
1342011
Bank service quality: empirical evidence from Greek and Bulgarian retail customers
E Petridou, C Spathis, N Glaveli, C Liassides
International Journal of Quality & Reliability Management 24 (6), 568-585, 2007
1062007
Corporate social responsibility toward stakeholders and customer loyalty: Investigating the roles of trust and customer identification with the company
N Glaveli
Social Responsibility Journal 17 (3), 367-383, 2020
902020
Doing well and doing good: Exploring how strategic and market orientation impacts social enterprise performance
N Glaveli, K Geormas
International Journal of Entrepreneurial Behavior & Research 24 (1), 147-170, 2018
782018
Work-family balance through border theory lens: the case of a company “driving in the fast lane”
E Karassvidou, N Glaveli
Equality, Diversity and Inclusion: An International Journal 34 (1), 84-97, 2015
672015
Relationships among three facets of family-supportive work environments, work–family conflict and job satisfaction: a research in Greece
N Glaveli, E Karassavidou, K Zafiropoulos
The International Journal of Human Resource Management 24 (20), 3757-3771, 2013
632013
Assessing hospitals' readiness for clinical governance quality initiatives through organisational climate
E Karassavidou, N Glaveli, K Zafiropoulos
Journal of health Organization and Management 25 (2), 214-240, 2011
552011
Investigating cost efficiency in the branch network of a Greek bank: an empirical study
AG Noulas, N Glaveli, I Kiriakopoulos
Managerial Finance 34 (3), 160-171, 2008
532008
Towards the ethical or the unethical side? An explorative research of Greek business students' attitudes
E Karassavidou, N Glaveli
International Journal of Educational Management 20 (5), 348-364, 2006
502006
The productive performance of public hospital clinics in Greece: a case study
K Lyroudi, N Glaveli, A Koulakiotis, D Angelidis
Health services management research 19 (2), 67-72, 2006
402006
The old, the young and the restless: A comparative analysis of the impact of environmental change on training in four Greek banks
N Glaveli, S Kufidu
European Business Review 17 (5), 441-459, 2005
402005
Exploring the role of fitness instructors’ interaction quality skills in building customer trust in the service provider and customer satisfaction
N Glaveli, D Papadimitriou, T Karagiorgos, K Alexandris
European Sport Management Quarterly 23 (3), 767-788, 2023
392023
Practical application of MSQ and MUSA methodology in determining critical job satisfaction factors of seasonal employees in summer destination luxury resorts
N Glaveli, E Grigoroudis, P Manolitzas
Tourism Management 74, 426-437, 2019
342019
Two countries, two stories of CSR, customer trust and advocacy attitudes and behaviors? A study in the Greek and Bulgarian telecommunication sectors
N Glaveli
European Management Review 18 (1), 151-166, 2021
282021
The soft side of TQM and teachers job satisfaction: An empirical investigation in primary and secondary education
F Glaveli, N., Roumeliotou, M. and Vouzas
The TQM Journal, 2021
28*2021
Human resource development in a challenging financial environment: the case of a Greek bank
E Petridou, N Glaveli
Human Resource Development International 6 (4), 547-558, 2003
242003
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