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Mona Ashok
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Cited by
Year
Ethical framework for Artificial Intelligence and Digital technologies
M Ashok, R Madan, A Joha, U Sivarajah
International Journal of Information Management 62, 102433, 2022
2392022
How do collaboration and investments in knowledge management affect process innovation in services?
M Ashok, R Narula, A Martinez-Noya
Journal of Knowledge Management 20 (5), 1004-1024, 2016
1702016
AI adoption and diffusion in public administration: A systematic literature review and future research agenda
R Madan, M Ashok
Government Information Quarterly 40 (1), 101774, 2023
1292023
How to counter organisational inertia to enable knowledge management practices adoption in public sector organisations
M Ashok, MSM Al Badi Al Dhaheri, R Madan, MD Dzandu
Journal of Knowledge Management 25 (9), 2245-2273, 2021
862021
Value co-destruction: Exploring the role of actors’ opportunism in the B2B context
B Pathak, M Ashok, YL Tan
International Journal of Information Management 52, 102093, 2020
852020
Buyer (dis) satisfaction and process innovation: The case of information technology services provision
M Ashok, M Day, R Narula
Industrial Marketing Management 68, 132-144, 2018
442018
Value co-creation in the B2B context: a conceptual framework and its implications
B Pathak, M Ashok, Y Leng Tan
The Service Industries Journal 42 (3-4), 178-205, 2022
342022
A public values perspective on the application of Artificial Intelligence in government practices: A Synthesis of case studies
R Madan, M Ashok
Handbook of research on artificial intelligence in government practices and …, 2022
202022
End-user collaboration for process innovation in services: The role of internal resources
M Ashok, R Narula, A Martinez-Noya
Unu-Merit, 2014
182014
Role of digitisation in enabling co-creation of value in KIBS firms
M Ashok
Digitalisation, Innovation, and Transformation: 18th IFIP WG 8.1 …, 2018
142018
Making sense of AI benefits: a mixed-method study in Canadian public administration
R Madan, M Ashok
Information Systems Frontiers, 1-35, 2024
42024
Ethics and the digital environment in coaching
M Buergi, M Ashok, D Clutterbuck
The Ethical Coaches’ Handbook, 369-381, 2023
42023
Written evidence to the Public Accounts Committee, UK Parliament: use of artificial intelligence in government
M Ashok
https://committees.parliament.uk/work/8367/use-of-artificial-intelligence-in …, 2024
2024
A meta-analysis of horizontal leadership and knowledge sharing
K Yin, J Niu, N Dong, K Zhang, M Ashok
Current Psychology 43 (17), 15507-15521, 2024
2024
Whitepaper: The Future of Ops How will AI reshape Service Operations?
M Ashok
https://activeops.com/wp/ai-whitepaper/, 2024
2024
AI operationalisation chasm: evidence from Canadian public administration
R Madan, M Ashok
2024
How Have Recent Global Events Accentuated the Need for Transformation in the Global Supply Chain?
M Ashok
Fostering Resilient Global Supply Chains Amid Risk and Uncertainty, 414, 2023
2023
A public values perspective on the application of Artificial Intelligence in government practices
R Madan, M Ashok
2023
End-user collaboration for process innovation in services: The role of internal resources
R Narula, M Ashok, A Martinez-Noya
MERIT Working Papers, 2014
2014
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Articles 1–19