Leandro Miletto Tonetto
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Text mining approach to explore dimensions of airline customer satisfaction using online customer reviews
FR Lucini, LM Tonetto, FS Fogliatto, MJ Anzanello
Journal of Air Transport Management 83, 101760, 2020
O papel das heurísticas no julgamento e na tomada de decisão sob incerteza
LM Tonetto, LL Kalil, WV Melo, DDG Schneider, LM Stein
Estudos de Psicologia (Campinas) 23, 181-189, 2006
Design Emocional: conceitos, abordagens e perspectivas de pesquisa.
LM Tonetto, FC Xavier da Costa
Strategic Design Research Journal 4 (3), 2011
Impacts of Healthcare 4.0 digital technologies on the resilience of hospitals
GL Tortorella, TA Saurin, FS Fogliatto, VM Rosa, LM Tonetto, F Magrabi
Technological Forecasting and Social Change 166, 120666, 2021
Influences of visual attributes of food packaging on consumer preference and associations with taste and healthiness
V Marques da Rosa, C Spence, L Miletto Tonetto
International Journal of Consumer Studies 43 (2), 210-217, 2019
Contributions of Healthcare 4.0 digital applications to the resilience of healthcare organizations during the COVID-19 outbreak
GL Tortorella, FS Fogliatto, TA Saurin, LM Tonetto, D McFarlane
Technovation 111, 102379, 2022
Perspectivas metodológicas na pesquisa sobre o comportamento do consumido
LM Tonetto, PG Brust-Renck, LM Stein
Psicologia: Ciência e Profissão 34, 180-195, 2014
Why we love or hate our cars: A qualitative approach to the development of a quantitative user experience survey
LM Tonetto, PMA Desmet
Applied ergonomics 56, 68-74, 2016
A perspectiva cognitiva no design para emoção: análise de concerns em projetos para a experiência
LM Tonetto
Strategic design research journal 5 (3), 99-106, 2012
State of the art on the role of the theory of inventive problem solving in sustainable product-service systems: past, present, and future
DA de Jesus Pacheco, CS ten Caten, CF Jung, HVG Navas, ...
Journal of cleaner production 212, 489-504, 2019
Digital technologies: An exploratory study of their role in the resilience of healthcare services
VM da Rosa, TA Saurin, GL Tortorella, FS Fogliatto, LM Tonetto, ...
Applied Ergonomics 97, 103517, 2021
Lean-healthcare approach to reduce costs in a sterilization plant based on surgical tray rationalization
FS Fogliatto, MJ Anzanello, LM Tonetto, DSS Schneider, ...
Production Planning & Control 31 (6), 483-495, 2020
Understanding the role of intuition in decision-making when designing for experiences: contributions from cognitive psychology
LM Tonetto, P Tamminen
Theoretical Issues in Ergonomics Science 16 (6), 631-642, 2015
Lean-oriented layout design of a health care facility
FS Fogliatto, GL Tortorella, MJ Anzanello, LM Tonetto
Quality Management in Healthcare 28 (1), 25-32, 2019
Modifying action sounds influences people's emotional responses and bodily sensations
LM Tonetto, CP Klanovicz, C Spence
i-Perception 5 (3), 153-163, 2014
Natural language in measuring user emotions: A qualitative approach to quantitative survey-based emotion measurement
LM Tonetto, PMA Desmet
Quando a forma importa: o efeito de configuração de mensagens na tomada de decisão
LM Tonetto, PG Brust, LMM Stein
Psicologia: Ciência e Profissão 30 (4), 766-779, 2010
Cognição, Design e Consumo: A racionalidade limitada na tomada de decisão
LM Tonetto, PB Renck, LM Stein
Estudos em Design 20 (2), 2012
O efeito da pressão do tempo na tomada de decisão do consumidor
LM Tonetto, G Rohenkohl, LM Stein
Revista Interamericana de Psicología/Interamerican Journal of Psychology 42 …, 2008
Information and communication technologies in emergency care services for patients with COVID-19: a multi-national study
LM Tonetto, TA Saurin, FS Fogliatto, GL Tortorella, G Narayanamurthy, ...
International Journal of Production Research, 1-17, 2021
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