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Leandro Miletto Tonetto
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Text mining approach to explore dimensions of airline customer satisfaction using online customer reviews
FR Lucini, LM Tonetto, FS Fogliatto, MJ Anzanello
Journal of Air Transport Management 83, 101760, 2020
1922020
O papel das heurísticas no julgamento e na tomada de decisão sob incerteza
LM Tonetto, LL Kalil, WV Melo, DDG Schneider, LM Stein
Estudos de Psicologia (Campinas) 23, 181-189, 2006
1522006
Design Emocional: conceitos, abordagens e perspectivas de pesquisa.
LM Tonetto, FC Xavier da Costa
Strategic Design Research Journal 4 (3), 2011
1462011
Impacts of Healthcare 4.0 digital technologies on the resilience of hospitals
GL Tortorella, TA Saurin, FS Fogliatto, VM Rosa, LM Tonetto, F Magrabi
Technological Forecasting and Social Change 166, 120666, 2021
742021
Influences of visual attributes of food packaging on consumer preference and associations with taste and healthiness
V Marques da Rosa, C Spence, L Miletto Tonetto
International Journal of Consumer Studies 43 (2), 210-217, 2019
732019
Contributions of Healthcare 4.0 digital applications to the resilience of healthcare organizations during the COVID-19 outbreak
GL Tortorella, FS Fogliatto, TA Saurin, LM Tonetto, D McFarlane
Technovation 111, 102379, 2022
572022
Perspectivas metodológicas na pesquisa sobre o comportamento do consumido
LM Tonetto, PG Brust-Renck, LM Stein
Psicologia: Ciência e Profissão 34, 180-195, 2014
442014
Why we love or hate our cars: A qualitative approach to the development of a quantitative user experience survey
LM Tonetto, PMA Desmet
Applied ergonomics 56, 68-74, 2016
422016
A perspectiva cognitiva no design para emoção: análise de concerns em projetos para a experiência
LM Tonetto
Strategic design research journal 5 (3), 99-106, 2012
332012
State of the art on the role of the theory of inventive problem solving in sustainable product-service systems: past, present, and future
DA de Jesus Pacheco, CS ten Caten, CF Jung, HVG Navas, ...
Journal of cleaner production 212, 489-504, 2019
322019
Digital technologies: An exploratory study of their role in the resilience of healthcare services
VM da Rosa, TA Saurin, GL Tortorella, FS Fogliatto, LM Tonetto, ...
Applied Ergonomics 97, 103517, 2021
292021
Lean-healthcare approach to reduce costs in a sterilization plant based on surgical tray rationalization
FS Fogliatto, MJ Anzanello, LM Tonetto, DSS Schneider, ...
Production Planning & Control 31 (6), 483-495, 2020
282020
Understanding the role of intuition in decision-making when designing for experiences: contributions from cognitive psychology
LM Tonetto, P Tamminen
Theoretical Issues in Ergonomics Science 16 (6), 631-642, 2015
262015
Lean-oriented layout design of a health care facility
FS Fogliatto, GL Tortorella, MJ Anzanello, LM Tonetto
Quality Management in Healthcare 28 (1), 25-32, 2019
202019
Modifying action sounds influences people's emotional responses and bodily sensations
LM Tonetto, CP Klanovicz, C Spence
i-Perception 5 (3), 153-163, 2014
202014
Natural language in measuring user emotions: A qualitative approach to quantitative survey-based emotion measurement
LM Tonetto, PMA Desmet
162012
Quando a forma importa: o efeito de configuração de mensagens na tomada de decisão
LM Tonetto, PG Brust, LMM Stein
Psicologia: Ciência e Profissão 30 (4), 766-779, 2010
16*2010
Cognição, Design e Consumo: A racionalidade limitada na tomada de decisão
LM Tonetto, PB Renck, LM Stein
Estudos em Design 20 (2), 2012
152012
O efeito da pressão do tempo na tomada de decisão do consumidor
LM Tonetto, G Rohenkohl, LM Stein
Revista Interamericana de Psicología/Interamerican Journal of Psychology 42 …, 2008
122008
Information and communication technologies in emergency care services for patients with COVID-19: a multi-national study
LM Tonetto, TA Saurin, FS Fogliatto, GL Tortorella, G Narayanamurthy, ...
International Journal of Production Research, 1-17, 2021
112021
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