| Why and when witnessing uncivil behavior leads observers to punish frontline employees and leave the firm I Karabas, J Joireman, S Kim International Journal of Hospitality Management 82, 91-100, 2019 | 24 | 2019 |
| The ultimate co-creation: leveraging customer input in business model innovation S Kim, M Bowen, X Wen AMS Review 9 (3), 339-356, 2019 | 11 | 2019 |
| Prepayment and future cross-buying: an exploratory analysis S Kim, AS Vinhas, UN Umesh Marketing Letters, 1-25, 2022 | 5 | 2022 |
| Doing good by sharing messages: An investigation of “You Share, We Donate” campaigns and how they can attain viral success XH Wen, S Kim, M Bowen Journal of Business Research 156, 113510, 2023 | 4 | 2023 |
| A lure or a turn-off: social media reactions to business model innovation announcements M Bowen, XH Wen, S Kim Marketing letters, 1-21, 2022 | 4 | 2022 |
| NEGATIVE OPEN-LOOP EXCHANGE SPIRALS: HOW THIRD PARTY OBSERVERS RESPOND TO OVERHEARD SERVICE FAILURES J Joireman, I Karabas, SH Kim Robert Mittelstaedt Doctoral Symposium Proceedings, 213, 2016 | 1 | 2016 |
