| Exploring the role of next-generation virtual technologies in destination marketing A Marasco, P Buonincontri, M Van Niekerk, M Orlowski, F Okumus Journal of Destination Marketing & Management 9, 138-148, 2018 | 331 | 2018 |
| Customer and employee incivility and its causal effects in the hospitality industry EN Torres, M van Niekerk, M Orlowski Journal of Hospitality Marketing & Management 26 (1), 48-66, 2017 | 196 | 2017 |
| The influence of restaurant co-workers’ perceived warmth and competence on employees’ turnover intentions: The mediating role of job attitudes D Bufquin, R DiPietro, M Orlowski, C Partlow International Journal of Hospitality Management 60, 13-22, 2017 | 178 | 2017 |
| Qualitative research via focus groups: Will going online affect the diversity of your findings? B Richard, SA Sivo, M Orlowski, RC Ford, J Murphy, DN Boote, EL Witta Cornell Hospitality Quarterly 62 (1), 32-45, 2021 | 80 | 2021 |
| The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior: A moderated mediation model M Orlowski, D Bufquin, ME Nalley Cornell Hospitality Quarterly 62 (2), 261-275, 2021 | 62 | 2021 |
| Consumer-led experience customization: A socio-spatial approach EN Torres, P Lugosi, M Orlowski, G Ronzoni Journal of Service Management 29 (2), 206-229, 2018 | 52 | 2018 |
| Social evaluations of restaurant managers: The effects on frontline employees’ job attitudes and turnover intentions D Bufquin, R DiPietro, M Orlowski, C Partlow International Journal of Contemporary Hospitality Management 30 (3), 1827-1844, 2018 | 34 | 2018 |
| Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint M Orlowski, KS Murphy, D Severt Journal of Foodservice Business Research 20 (2), 218-237, 2017 | 33 | 2017 |
| A guide to conducting online focus groups via Reddit B Richard, SA Sivo, RC Ford, J Murphy, DN Boote, E Witta, M Orlowski International journal of qualitative methods 20, 16094069211012217, 2021 | 30 | 2021 |
| Can, cup, or bottle? The influence of beverage vessel on taste and willingness to pay S Lefebvre, M Orlowski International journal of hospitality management 76, 194-205, 2019 | 30 | 2019 |
| Online focus groups: a valuable alternative for hospitality research? B Richard, S Sivo, M Orlowski, R Ford, J Murphy, D Boote, E Witta International Journal of Contemporary Hospitality Management 30 (11), 3175-3191, 2018 | 26 | 2018 |
| Let’s ‘Meetup’at the theme park EN Torres, M Orlowski Journal of Vacation Marketing 23 (2), 159-171, 2017 | 21 | 2017 |
| Thinking outside the bottle: Effects of alternative wine packaging M Orlowski, S Lefebvre, RM Back Journal of Retailing and Consumer Services 69, 103117, 2022 | 19 | 2022 |
| Importance-performance analysis of socially sustainable practices in US restaurants: A consumer perspective in the quasi-post-pandemic context C Mejia, M Bąk, P Zientara, M Orlowski International Journal of Hospitality Management 103, 103209, 2022 | 19 | 2022 |
| Transition to online culinary and beverage labs: Determining student engagement and satisfaction during COVID-19 M Orlowski, C Mejia, R Back, J Fridrich Journal of Hospitality & Tourism Education 33 (3), 163-175, 2021 | 17 | 2021 |
| In the travel bloggers’ wonderland: mechanisms of the blogger–follower relationship in tourism and hospitality management–a systematic literature review G Maggiore, L Lo Presti, M Orlowski, A Morvillo International Journal of Contemporary Hospitality Management 34 (7), 2747-2772, 2022 | 15 | 2022 |
| What am I tipping you for? Customer response to tipping requests at limited-service restaurants I Karabas, M Orlowski, S Lefebvre International Journal of Contemporary Hospitality Management 32 (5), 2007-2026, 2020 | 15 | 2020 |
| Determinants of customer satisfaction and eWOM in the sharing economy: timeshare versus peer-to-peer accommodations J Redditt, M Orlowski, A Fyall, AM Gregory, H Ro Tourism and Hospitality 3 (1), 225-242, 2022 | 14 | 2022 |
| Employee perceptions of diversity management in the hospitality industry TG Mistry, F Okumus, M Orlowski International Hospitality Review 37 (2), 265-285, 2021 | 14 | 2021 |
| A holistic investigation of special event volunteer motivation L Cain, M Orlowski, M Kitterlin-Lynch Event Management 25 (5), 473-487, 2021 | 13 | 2021 |
Mathilda van NiekerkUniversity of Central Florida, Rosen College of Hospitality ManagementVerified email at ucf.edu
