An Investigation of Service Quality Assessments across Retail Formats M Amorim, FB Saghezchi International Journal of Quality and Service Sciences 6 (2/3), 221-236, 2014 | 52 | 2014 |
Game theory and pricing strategies for demand-side management in the smart grid FB Saghezchi, FB Saghezchi, A Nascimento, J Rodriguez Communication Systems, Networks & Digital Signal Processing (CSNDSP), 2014 …, 2014 | 38 | 2014 |
Game-Theoretic Based Scheduling for Demand-Side Management in 5G Smart Grids FB Saghezchi, FB Saghezchi, A Nascimento, J Rodriguez The Twentieth IEEE Symposium on Computers and Communications (ISCC 2015), 2015 | 15 | 2015 |
Exploring Opportunities to Improve Retail Store Quality Using RSQS M Amorim, FB Saghezchi Exploring Services Science, 340-350, 2015 | 8 | 2015 |
Quadratic Programming for Demand-Side Management in the Smart Grid FB Saghezchi, FB Saghezchi, A Nascimento, J Rodriguez Wireless Internet: 8th International Conference, WICON 2014, Lisbon …, 2015 | 5 | 2015 |
Investigating the Alignment Between Web and Social Media Efforts and Effectiveness: The Case of Science Centres M Amorim, FB Saghezchi, MJ Rosa, P Pombo International Conference on Exploring Service Science, 289-302, 2018 | | 2018 |
Implications of customer participation and interaction for service quality and satisfaction – a systematic literature review F Bashashi Saghezchi, M Amorim, MJ Rosa The 21st QMOD International Conference on Quality and Service Sciences ICQSS …, 2018 | | 2018 |
Service Quality in Retail: An Investigation Across Retail Formats M Amorim, F Saghezchi 16th QMOD-ICQSS Conference, 2013 | | 2013 |
Service quality assessment: a study of supermarkets and hypermarkets FB Saghezchi Universidade de Aveiro, 2013 | | 2013 |